Saturday, April 14, 2018

Here at Cineno Team, we are consumers and buyers ourselves thus we understand the fears of online frauds and credit card scams. Paypal off...

Payment FAQs

Here at Cineno Team, we are consumers and buyers ourselves thus we understand the fears of online frauds and credit card scams. Paypal offers Buyer protection and favors consumers by providing a secure gateway and good refund policies. This is why we advocate using Paypal to complete your transactions here safely without any credit card risks.
If you have a Paypal account, do checkout with Paypal and login to complete your purchase accordingly. 

1. Ensure that the "Pay with Debit or Credit Card" option is selected
The button below might appear instead as "Check Out as Guest".

2. Enter your credit card details
You may also be required to fill in your Address, Phone Number, and E-mail Address, depending on your country of residence. When you are done, click on "Review and Continue".

3. Click on "Pay Now"

4. Click on "No, Thanks" when asked to create a new PayPal account. Your order will then be complete.

After payment, you will shortly receive your order confirmation email to confirm your purchase. Enjoy shopping at our store! :)
PayPal Troubleshooting
Why I am not being re-directed to the PayPal payment page?
There might be an error with your browser's PayPal cookies. To fix this, try deleting your cookies.

Why is PayPal not accepting my credit card?
Please double check the credit card details you have inputted in the PayPal payment page. If you have already ensured that all your details are correct, there is a possibility that you currently own a PayPal account and that it is already linked to your credit card. If that is the case, you can either log into your PayPal account and proceed with payment, or use another credit card to complete the purchase instead.
Why am I unable to find a "Pay with Debit or Credit Card" option?
Unfortunately, PayPal does not allow direct credit card payment under certain circumstances. This could be due to your geographical location, or the ownership of a PayPal account. You could try to circumvent this problem by deleting your cookies.
Do you keep customer credit card information on file?
To protect our customers, beginning on May 1, 2015, we will no longer be keeping your credit card information in our secured system. When you call to place an order, please have your credit card handy.
 Can I place an order by phone?
No. Currently, we only accept the order via our website or email: sendostoreus(at)gmail(dot)com. We are concerned about the fake orders.
Do you pass on my personal information to anyone else?
In a word NO. We only need to share your information with credit card companies/banks for the processing of your payments and delivery companies for the shipping of your orders. Then, we delete all the information.
Do you have a phone number I can call?
No—but please don’t misunderstand this as any lack of interest! We’d love to answer your questions.
We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest response. We focus on providing fast and high quality responses by email, so you’re always talking to a human that can help first-hand.

Accept Payment

Accept Payment